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If you have any questions about our products, your order or anything else, please fill in the form below and we’ll get back to you within a few business hours.
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Frequently Asked Questions
All orders are shipped the very next business day. The amount of time it takes to reach you depends on your location, however we strive to deliver your goods as quickly as possible.
If your order has been delivered damaged, please send us a message using the form above and we’ll sort it out for you.
As long as the items are in their original condition and haven’t been opened or used, we can process your return. Feel free to review our returns policy here.
We welcome any questions you may have. Feel free to send us a message using the Facebook Messenger button you see on screen. Alternatively, send us an email at office@bioauspack.com.au
Home compostable products are made of materials that fully decompose into the soil. All of our products have been thoroughly tested to ensure they meet this standard.
The Bio AusPack Club is especially for business owners like yourself. You’ll receive special offers on our products and notifications of new products as they come in. Join now!
We have plans to offer unbleached packing supplies in the near future. Join the Bio AusPack Club to be notified when new products are available.